Notes and strategy on hospitality software and ai.
A paper binder doesn't scale to 800 members. Here is what working the floor teaches about where tasting room technology breaks, and how to build systems that actually hold up during a Friday night rush.
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Most tasting room apps are glorified websites with a home screen icon. Here's what a companion app needs to do to earn a place on your guests' phones — and drive real retention.
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A firsthand account of building the My Head Chef mobile app using AI-assisted coding — and the moment app store compliance requirements forced a rethink of the entire architecture.
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