Who I Am

Matthew Dinovo

Founder & Principal Consultant

Based in Central Ohio · Serving Operators Nationwide

My Untappd profile goes back to 2013 — before I had a business reason to be there. I was just paying close attention to what small craft producers were building and what their digital presence actually looked like from a guest’s perspective.

The day job, for 25 years, was something most people would consider completely different. Enterprise digital consulting at Accenture, EY, Sitecore, and Merkle — CRM platforms, e-commerce engines, and payment integrations for Fortune 500 brands. Work where a wrong architectural decision costs millions and a right one holds for a decade.

After my third layoff in six years — enterprise consulting is cyclical in ways that compound — I made a deliberate choice. Not to leave the field, but to build something alongside it that I actually owned. That became My Pub Marketing, founded in April 2021. Two things I’d been doing in parallel for years finally had a reason to connect.

The catalyst came from time in Northern Michigan. Every tasting room on Old Mission Peninsula had the same situation: product excellent, hospitality genuine, digital operation quietly losing money. Email lists untouched. Wine clubs leaking members because joining required a perfect conversation at exactly the right moment on a busy Saturday. These operators faced the same challenges I’d spent two decades solving for enterprise brands — they just couldn’t afford the same resources.

In 2025, I joined Uncorked Wine Tastings in Dublin, Ohio as a part-time floor operator. Not a brand exercise — a deliberate design choice. Working the counter means I see, in real time, where the guest journey breaks. The member whose digital perks won’t load at checkout. The Friday night where the POS slows exactly when the room is fullest. I can describe those problems because I experience them.

I hold a B.S. in MIS from The Ohio State University and a WSET Level 1 certification (Level 2 in progress). I don’t recommend platforms for referral fees. If a free tool solves the problem, I’ll say so. If the problem isn’t a technology problem at all, I’ll say that too.

Matthew Dinovo
What I Bring

Enterprise skills, hospitality instincts.

Email & Member Journeys

Onboarding flows, winback campaigns, renewal reminders — built to run automatically so the follow-up happens whether or not someone remembers to send it.

Payments & Billing

Reliable subscription billing, failed payment recovery, and a checkout experience that doesn't lose members at the last step.

CRM & Member Data

Clean records and smart segmentation. Message "lapsed members in Ohio who visited in Q4" without exporting a spreadsheet.

Website Operations

Content updates, seasonal refreshes, and conversion optimization — managed as a revenue tool, not a brochure.

Custom Platforms & Apps

Purpose-built member portals and iOS/Android apps for when off-the-shelf tools don't fit the operation.

Integrations & System Design

Connecting your POS, email platform, payment processor, and member portal so data moves cleanly between them.

Education & Credentials

Formal training.

  • B.S., Business Administration (MIS) — The Ohio State University
  • WSET Level 1 Award in Wines — Certified
  • WSET Level 2 Award in Wines — In Progress
  • ServSafe Food Handler — Certified
  • Ohio Alcohol Server Knowledge — Certified
WSET Level 1 Certified Verified Wine Education
For the record

What I’m not.

There is no team, account manager, or handoff chain. You work directly with the person who designs and operates your systems.

I don't run paid media campaigns. If that's the right move for your business, I'll tell you that honestly.

I don't earn referral fees on platform recommendations. The right tool is the simplest one that solves your specific problem — sometimes that's free.

Where to start.

Most engagements begin with a quick diagnostic — five minutes to see exactly where your digital operation is leaving revenue on the table.

Start with the free checkup

A 5-minute self-assessment. You will know where the gaps are before we talk scope.

Get the Free Checkup

Book a discovery call

Already know what’s broken? Thirty minutes, no pitch deck, no pressure.

Book a Call
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